SpikeStop.com is your direct source for top performing "utility grade" surge protection for your home and sensitive electronics. Products featured through this website are so tough that electric utilities across the United States have selected them to sell to their customers!

Be sure to take advantage of the discount code that your utility has already set up for you to receive even greater discounts on these top performing surge protectors. If you do not know your discount code, please contact sales at SpikeStop.com with your name, phone number and the name of your utility company so that we can determine if a discount code is available to you.

FAQ

A power surge, often called a transient surge, is a very brief voltage spike that occurs on power lines and cable and telephone lines. The duration a spike is typically in the thousandths or millionths of a second and they come and go very quickly. Most people identify surges as being created during thunder/lightning storms. However, there are many small surges that occur in a home or business each day. These small surges are caused by switching on and off of motors and appliances. To properly protect your home from transient surges, your sensitive electronics should be plugged into a quality surge protector that includes protection for data/cable and telephone lines. You can buy quality Panamax surge protectors at our store www.spikestop.com.


Are “light blinks” surges?

Momentary power interruptions or light blinks are not surges but rather, are caused by a fault or other electrical event on the power lines. Where the occurrence of a blink can interrupt and occasionally “lock up” sensitive electronics, customers who want to protect their sensitive electronics from light blinks should consider a quality battery back-up system in addition to surge suppressors.


My lights keep getting brighter and dimmer… is this a problem?

The simple and immediate answer… YES!! If your lights are getting noticeably brighter and dimmer, there is a critical problem with your internal wiring and you should immediately contact your electric utility to have them check the electric service wiring to your home. You may need to have an electrician check your electrical panel but often the utility can identify and resolve the problem. It should be noted that surge suppressors are not designed to protect against extended over-voltage conditions. Again, this is a critical issue and should be addressed immediately if you are experiencing bright lights. Please also note that it is normal for your lights to get slightly dimmer when the air conditioner or a large electrical load starts… it is the “brighter” event that can cause major problems.

Questions? Feel free to email us at sales-at-spikestop.com with your questions. Be sure to include a name and daytime call back number and we will be glad to help you.

SpikeStop takes the guesswork out of finding top performing products to meet your various surge protection needs. Our products are proven both in the lab and through well over 425,000 installations through electric utility programs. The combination of our plug-in products with the utility-provided meter-base surge arrester will create a winning combination to literally block out future opportunities for surge damage. SpikeStop products are designed to perform day to day...and year to year!

Step 1: Request installation of the meter-base surge arrester through your electric utility. (If your utility does not offer a surge protection program, please contact us directly and we will see what we can do to arrange for you to obtain one of these special arresters.)

Step 2: Secure the special "Discount Code" to use on the SpikeStop site through your electric utility. Contact us if you do not have a code.

Step 3: Choose the appropriate surge suppressor to match the needs and value of your electronic device or system. Ask yourself two questions for each electronic device you are considering using a surge suppressor for:

1) How important is this device to my household?

2) How much will it cost to replace?

The answers to these questions will guide your choices both on what to protect and with what type of suppressor.

SpikeStop’s most popular products for home use high value electronics:

MPM8HT – 8-outlet multi-stage powerstrip with cord
US1206 – 6-outlet multi-stage wall mount plug-in

Use the CSS-1 series for less expensive electronics.

Copiers and fax machines are complex electronic machines vital to business. Just like computers and A/V equipment, Copy machines need to be protected from damaging surges and voltages drops. So, how do I protect my copy machine? By installing an inline surge suppressor with low voltage dropout. This is the ideal solution to protect office electronics and machines because it protects against surges as well as low voltage brownouts. Panamax’s MIP2-15LT and MIP-20LT ImagePro offer both power filtration and surge protection for high-speed digital copiers, printers, scanners and fax machines.

Inside, the special Panamax circuitry prevents EMI/RFI noise from contaminating the connected digital equipment through the ground wiring. The automatic Voltage Monitoring (AVM) system acts as a gate to prevent unsafe voltages from reaching the electronic equipment. It automatically detects a prolonged over-voltage or under-voltage and disconnects the power to the connected copier or fax, and then reconnects it when the power returns to a safe level.

The copier surge protector comes standard with (2) AC outlets as well as (1) cat5e LAN protector and (1) telephone line protector. The LAN protector is inside because today’s office machines are often connected to a Local Area Network and need to be protected from surges on the network, and the phone protector is inside to protect against surges on the fax lines. A padlock is included in the package along with a cord that connects the surge protector to the connected equipment to prevent theft and tampering. To properly protect the LAN and FAX lines adapter cables (1 for LAN cable and 1 for telephone lines) are included also.

LED indicators on the suppressors show four lights that indicate unsafe power, line fault, ground ok, and power filtration ok, so that you will always know the status of your protection and if the unit is fully operational.

Get yours today at www.spikestop.com

When selecting surge protection equipment, some manufacturers offer equipment down-line warranties promising thousands and in some cases millions of dollars in equipment replacement guarantees. Let's take a moment to review the facts about how down-line warranties work.

Down-line warranties are used as marketing tools in retail stores to enable a manufacturer to gain a competitive edge over other products on display. Unfortunately, the promises on packaging versus actual wording on the warranty document are seldom the same.

For down-line warranty claims to qualify for reimbursement, two things must happen:

First, your equipment must sustain damage from a “covered” surge. There are often restrictions defining a “covered surge”, which allow the manufacturer to deny a claim.
Second, the actual suppressor must show evidence of failure from a "covered" surge.



Where these requirements are rarely stated in marketing literature or brochures, they are very clearly defined in the actual fine print of the warranty document. Other requirements such as proper wiring and grounding are often mentioned in the fine print and can be used by the manufacturer as “outs” in denying a warranty claim. We have seen an increase in wording that excludes claims for surges that “exceed the design capability of the suppressor”. A few down-line warranties even exclude lightning as a covered surge!

Here are the facts: a properly installed quality surge protection system will eliminate the chance of power surges causing damage or premature failure of protected equipment. An inexpensive system purchased at "lowest price" often will not be able to do the job.

But remember though, just like any machine or piece of equipment, your sensitive electronics all have a defined life. As an example, turning your TV on and off heats up and cools down internal components. Similar to the heating coil in your dryer or toaster, at some time in the future, a weak component inside the equipment will fail and the device will quit working.

The plug-in suppressors that we recommend are six times stronger than plug-in suppressors that you can buy from local retail sources. Most of our suppressors have two stages of MOV’s separated by large inductors that allow normal power to pass through, but literally “block” high frequency transient energy. You can rest assured that there is no device available that does a better job in handling surge energy for sensitive electronics.
So, when it comes to downstream warranties, ignore the hype and remember that you get what you pay for!